Returns & Exchanges
At Access Denied, we stand by the quality of our gear and offer a 30-day window for returns or exchanges on all items in original condition. If your purchase doesn't meet your expectations, our streamlined process ensures a quick resolution.
Initiate Request
Visit our online portal and enter your order number and email address to select the items you wish to return.
Print Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside the box.
Secure Shipment
Pack your items securely in their original packaging and drop the parcel off at any authorized carrier location.
Processing & Refund
After our warehouse team inspects the returned goods, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing